Tally Support

Help with the Tally budget app.

Contact us

• Email forma@formacreations.ai. We usually reply within two working days.
• For questions about AI uses or Tally Plus, add your install ID. It is at the bottom of Profile.

Tally Plus

• Bought Plus but don't see it? Open Tally Plus and tap Restore purchases. Use the same Apple ID or Google account you bought it with.
• Cancel on iPhone: Settings → your name → Subscriptions → Tally Plus.
• Cancel on Android: Google Play → your profile → Payments & subscriptions → Subscriptions → Tally Plus.
• Refunds are handled by Apple or Google, not by us. Ask them through the App Store or Google Play.

Your data

• Your money data is stored only on your phone. There is no account, so we can't recover it for you.
• Move to a new phone: in Profile, tap Back up and save the file. On the new phone, tap Restore from backup and pick that file.
• Delete everything: Profile → Delete all data.
• Stop sending data to the AI: turn off Share with AI in Profile.
• Read the privacy policy for what the AI features send and what our server keeps.

AI answers

• AI answers are a guide to help you think, not financial advice. They can be wrong.
• If an answer looks wrong, tap Report this answer under it, so we can check it.